Delivery Information

Tuesday

11am–8pm

W6 W8 W12 W14 SW3 SW6 SW7 SW10 SW13 SW14 SW15 SW17 SW18 SW19 SW20

Hammersmith, Kensington, Shepherd's Bush, Chelsea, Fulham, Barnes, Mortlake, Putney, Wandsworth, Wimbledon and surrounding areas.

Wednesday

11am–8pm

SE1 SE11 SE21 SE24 SW1E SW1P SW1V SW1W SW2 SW4 SW5 SW8 SW9 SW11 SW12 SW16

Battersea, Brixton, Clapham, Dulwich, Herne Hill, Kennington, Pimlico, Victoria, Earl's Court, Balham, Streatham and surrounding areas.

You'll get a two-hour window on the morning of your delivery, so you know roughly when to expect us. We'll email again the moment your box is with you.

Not sure? Pop your postcode in when ordering and it will tell you your delivery day automatically.

Good to know

What are the deadlines?

10pm Monday: the last moment to skip, pause or cancel.

By 9:30am on Tuesday: the last moment to change what is in your box. At around half five we email you the week's list, and until half nine you can swap things out, add things in, or take something off.

When exactly will my box arrive?

We cannot offer a fixed slot. Routes are planned for efficiency, which is what keeps the emissions down and the delivery free. What we can do is tell you early: on the morning of your delivery you get a two-hour window, and most boxes arrive between late morning and early evening.

What if I'm not in?

We will leave your box somewhere safe and let you know where it is. Add a delivery note to your account, porch, side gate, next door, and we will follow it every week.

Who delivers?

Our own small team, never a courier. Often it is Jimmy, who chose the produce himself. Whoever it is knows what is in your box and how to handle it, and you will see the same face most weeks.

What about the packaging?

Paper, and as little of it as we can manage. Nothing to wash out, nothing to store, nothing to leave out for us. It goes in your recycling and that is the end of it.

How does payment work?

Your first payment is taken when you order. After that you are charged early on the morning of your delivery day.

Do I have to subscribe?

Subscribing is how we plan with our growers, cut waste and keep delivery free. It flexes around your life though. Skip a week, pause, or cancel whenever you like, in two taps. Do it before 10pm Monday and it applies to that week's box.

If you'd rather not subscribe, pop us an email and we can arrange a pre-payment.